Africa SAFE-T – Safari & Adventure Focused Emergency Team

ABOUT US

We are able to provide immediate on-site medical support. Insurers rely on resources which are often more than 4 hours away. Not only do we save lives we also reduce the impact on operations and enhance the guest experience by bringing medical support right to your door. We’re endorsed by major travel insurance companies in South Africa. We handle an average of 100 remote medical incidents per month. Our strongest value lies in the network we have built over 10 years with medical experts, emergency evacuation service providers and administrative bodies; coupled with our in depth understanding of the remote destinations in Africa in which our partners operate. We have a customized approach to doing business, and will design a solution based on your organisation/company’s specific requirements.

Our comprehensive service delivery is structured around

THREE CORE PILLARS

PREPARE

Making sure your organisation is prepared and trained to handle medical emergencies with a focus on proactive prevention.

SUPPORT

Immediate and ongoing support when handling medical incidents, ranging from basic ailments to critical medical emergencies.

MANAGE

We will manage all medical incidents on your behalf, including support, logistics, communications and administration.

OUR

CREDENTIALS

Since 2006 we have served over 10 000 cases, including major life threatening cases and urgent care cases (primary health care). We handle an average of 100 remote medical incidents per month
Our strongest value lies in the network we have built over 14 years with medical experts, emergency evacuation service providers and administrative bodies; coupled with our in depth understanding of the remote destinations in Africa in which our partners operate
We employ only qualified doctors, emergency care practitioners and medical consultants
We service many of Africa’s leading safari brands
We have trained and accredited over a 1 000 people since the registration of the training college in 2012
We are recognised by (and have partnered with) leading travel insurance brokers
We assume full medical liability for our clients
We have compiled internationally accredited COVID-19 Standard Operating Protocols in line with local and global standards, and support our partners in their implementation
We facilitate on-site COVID-19 PCR (polymerase chain reaction) testing for our remote partners

DID YOU KNOW, the average time for a medical response in a remote area is more than 4 hours.

DID YOU KNOW, not all hospitals have specialised care facilities, and are therefore limited in their ability to manage all patients effectively.

DID YOU KNOW, the cost for an emergency helicopter evacuation is in the vicinity of R60,000 per hour.

DID YOU KNOW, the liability costs of a medical insurance claim are exorbitant, and represent a massive risk to the viability of a remote organisation.

DID YOU KNOW, incorrectly treating a common gastro bug can result in emergency evacuation and even death? It happens more than you would think.