When an incident occurs on a remote location there are is a cascade of executive, logistical and often on site medical treatment decisions that need to be made to achieve the best outcome and minimise liability from potential litigation.
Any organization has to operate according to safe and professional standards. It also means that you have to be professionally prepared to deal with critical incidents that do occur, as they occur, and be able to respond to them effectively. Africa SAFE-T provides Incident Management Services through a sub-contracted company that handles and manages incidents 24 hours a day, 7 days a week, 365 days a year. Highly trained incident managers and medical practitioners, who are specialised in remote incident management and remote medical support, staff our sub-contacted Incident Management Center (IMC). They have access to an extensive network of local and international service providers.
During an incident these services include the following:
After the incident further management is required to retain control over the incident and manage communications.